Contact us
How to reach us if you have a question or a problem with an order.
Last updated: 2026-09-02
The legal details of this document (operator name, tax ID, address, official contact channel) have not been filled in yet — the company is still being registered. The text below honestly describes how the platform actually works, but it has not been reviewed by a lawyer.
1. Live support (fastest)
Sign in and write from the «Live support» section. The conversation opens alongside your order history.
Replies are sent during working hours.
2. Problem with an order
There is a 48-hour window after delivery to raise an issue, before the payment is released to the florist.
3. If you want to sell with us
Register through the business panel. Your application is reviewed before approval.
Registration requires your shop's working hours and location — delivery times are calculated from them.
4. Company details
The legal name, tax number, address and official contact channels will be published here once registration is complete.